UK Man Receives Magazine 19 Years Late from Royal Mail

The Long-Awaited Delivery

Paul Edwards, a 52-year-old science fiction writer from Chester, ordered a copy of Mother & Baby magazine in 2007, expecting it to provide helpful advice and offers for his newborn children. However, the magazine never arrived – until now, 19 years later.

Royal Mail's Apology

The magazine was delivered with a note from Royal Mail apologizing 'for any inconvenience caused.' Edwards shared his experience on social media, which garnered about 1.5 million views and nearly 60,000 likes. He expressed his frustration, saying, 'Well done @Royal Mail – took a mere 19 years to deliver this magazine.'

Delivery Performance Under Scrutiny

Royal Mail has been facing criticism for its delivery performance. Earlier this week, Ofcom launched an investigation into the company for missing its annual delivery targets. In the year to March, 24.3% of first-class mail failed to arrive on time, worsening from 23.5% the previous year.

Royal Mail's Response

Royal Mail has been fined £37 million since 2023 for failing to meet delivery targets. The company stated it would 'engage fully with Ofcom' and that improving its quality of service is 'a top priority,' with a significant programme of change backed by £500 million of investment over five years.

Edwards' Experience

Edwards said he found the late delivery 'just bizarre' and recalled signing up for the magazine while his daughter was 18 months old and his son was due to be born three months later. They are now 20 and 18 years old, respectively. He mentioned that Royal Mail likely put the magazine back into the postal system, rather than losing it internally.