UK Football Policing Chief Accuses X of Hiding Behind Legal Processes to Delay Prosecutions

The Lead

One of the UK's leading police officers in prosecuting online harms has accused the social media platform X of deliberately delaying the identification of users posting hateful content, resulting in a significant drop in successful prosecutions.

The Legal Battle Over User Data

Mike Ankers, deputy director of the UK Football Policing Unit (UKFPU), revealed that X's process for providing identifying information has become "significantly worse" over the past 12 months. According to Ankers, X is using a "mutual legal assistance treaty" which means requests for UK user information are referred to courts in the US, where the company is headquartered. This process takes 12-18 months, while police typically have only a 6-month window to investigate online abuse cases.

The Impact on Prosecutions

"We've seen a massive drop-off in terms of successful prosecutions with regards to X because actually we're not getting the information in time," Ankers told MPs at a meeting of the All Party Parliamentary Group on Football. In contrast, he noted that other social media platforms like TikTok, Snapchat, and Meta provide information within a month of requests.

X's Response

Anna Zizola, EU Public Policy affairs lead at X, disputed these claims, stating that the company has always complied with requests for information from police. "We have nothing to gain from having abusers on the platform," she said, noting that X had actioned over 1.8m pieces of content breaching abuse and harassment rules globally in the first half of 2025.

Industry-Wide Challenges

Experts appearing before the parliamentary group agreed that more could be done within football to address online harms. Jodie Luker, an online safety analyst, called for a unified approach, stating: "The FA needs to take charge. It needs an overarching systemic approach across all levels for men and women." Currently, leagues, clubs, and governing bodies have their own separate policies for dealing with online abuse.

The Way Forward

The Football Association (FA) responded by acknowledging the issue and announcing a new partnership with the UK Football Police Unit and Ofcom to "collectively fight against online abuse in football." However, the effectiveness of this approach remains to be seen, particularly given the challenges in cooperation with social media platforms like X.