Back to Headlines
Politics
May 18, 2026
Analyzed by GPT OSS 120B

MP Warned That Placing Post Offices in WH Smith Branches Puts Them at Risk

AI Summary
In a 2019 letter, former MP Liz McInnes warned the Conservative government that moving post offices into WH Smith stores could create “postal deserts”. Seven years later the Middleton branch, now run by TG Jones, faces closure, underscoring her concerns.

Letter Highlights Early Warning on WH Smith‑Based Post Offices

In 2019, former MP Liz McInnes cautioned the Conservative government that relocating post offices into WH Smith retail branches threatened the continuity of essential services, especially in vulnerable communities.

Midland Post Office Relocation Plan and Subsequent Closure

The proposal targeted the Middleton, Greater Manchester post office, which was slated to move into a former WH Smith outlet. Local constituents questioned the sustainability of pairing a vital public service with a struggling retailer. A Tory minister dismissed the concerns, asserting no foreseeable problems.

Fast‑forward to 2026, the Middleton branch—now operated by TG Jones—is slated for closure, taking the post office with it and validating the earlier warning.

Limited Financial Context: WH Smith Store Decline and TG Jones Takeover

  • 2019: WH Smith faced declining footfall, prompting the government’s partnership proposal.
  • 2024‑2025: TG Jones acquired several former WH Smith locations, including the Middleton site.
  • 2026: Announcement of closure reflects ongoing financial pressures on mixed‑use retail‑postal models.

Community Impact: Growing Risk of Postal Deserts in Greater Manchester

The loss of the Middleton post office would leave residents without a convenient town‑centre hub for mailing, bill payments, and financial services. The Communication Workers Union has highlighted a broader trend of “postal deserts” emerging in areas where post offices are co‑located with failing retailers.

What the Future Holds for Post Office Service Models

Stakeholders are now urged to explore alternative delivery channels—such as digital kiosks, community‑run outlets, or partnerships with financially stable retailers. The Middleton case may serve as a cautionary benchmark for future policy decisions on public‑private service integration.