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Jun 17, 2026
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NEA's Tiffany Luck on AI ROI and the Future of Personal Agents

AI Summary
NEA partner Tiffany Luck discusses the tension between AI hype and ROI, the future of personal agents, and startups helping enterprises track AI spend.

The AI ROI Reckoning

The trend of "tokenmaxxing" was briefly the hottest thing in Silicon Valley earlier this year, with CEOs pushing employees to maximize AI usage. However, the reality of return on investment (ROI) has set in, with companies like Uber reportedly exhausting their AI budgets in just a few months.

Tiffany Luck's Insights

NEA partner Tiffany Luck, who has experience convincing companies of the potential of e-commerce, is now all in on AI. She sees significant possibilities for "magic moments" in the consumer business, particularly with the emergence of personal agents.

The Future of Personal Agents

Luck recently joined Rebecca Bellan on TechCrunch's Equity podcast to discuss her thoughts on AI IPOs, the future of personal agents, and how startups are helping enterprises track ROI on AI spend.

Key Takeaways

  • Luck's insights on the current state of AI adoption and ROI
  • The potential for personal agents in the consumer business
  • Startups' role in helping enterprises track AI spend

Listen to the Full Episode

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