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Jun 19, 2026
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NEA's Tiffany Luck on AI ROI Reality Check in Silicon Valley

AI Summary
NEA partner Tiffany Luck discusses the current tension between AI hype and ROI in Silicon Valley, highlighting how companies are reckoning with their AI investments while exploring the potential of personal agents and enterprise AI solutions.

The Silicon Valley AI Reality Check

Tokenmaxxing was the hottest trend in Silicon Valley earlier this year, with CEOs encouraging employees to push AI usage as far as it would go. Then the bill came due. Uber reportedly blew through its annual AI budget in a few months, some companies cut Claude licenses for parts of their org, and Meta killed its internal leaderboard.

Tiffany Luck's AI Investment Philosophy

This tension between hype and ROI is exactly where NEA partner Tiffany Luck lives these days. She got her start convincing companies that e-commerce was the future, and now she's all in on AI, especially when it comes to the possibilities for "magic moments" in the consumer business.

The Future of Personal Agents

On this episode of TechCrunch's Equity podcast, Luck joins Rebecca Bellan to talk about the future of personal agents, her thoughts on this year's AI IPOs, and how startups are stepping in to help enterprises track return on AI spend.

Where AI Investment is Heading

As companies continue to grapple with the balance between AI innovation and practical ROI, Luck's perspective offers valuable insights into where the industry is heading and how businesses can navigate this new technological landscape.