CTM admits £118m overcharge on UK asylum barge contract
Executive Summary of the Overbilling Scandal
Corporate Travel Management (CTM) has confirmed it overcharged the UK government by £118m for the operation of the Bibby Stockholm asylum barge. The overbilling, uncovered by a KPMG forensic audit, adds to earlier estimates of £40m and dates back to at least 2022.
CTM’s admission and the unfolding of the billing error
The Australian‑based contractor said its auditor found evidence of “erroneous billing” of its UK clients, prompting a revised liability of £118m. The company is now “negotiating commercial arrangements” to refund the money, according to a statement to the Australian Stock Exchange.
- Initial overcharge identified in 2022 at £54.6m.
- November 2025 announcement raised the total to £77.6m.
- April 2026 revision brings the figure to £118m.
Financial fallout: the scale of the £118m overcharge
The audit revealed multiple layers of mis‑billing, including retained funds that should have been refunded. So far the Home Office has recouped over £70m and claims to have saved £700m in hotel costs through tighter contract management.
Implications for UK asylum‑accommodation procurement
The scandal highlights weaknesses in the government’s oversight of private contractors delivering asylum accommodation. Key concerns include:
- Reliance on “letter agreements” that may not be authentic.
- Insufficient financial controls within CTM’s UK business.
- Potential reputational damage for the Home Office as it seeks to close asylum hotels.
Outlook: CTM’s path to recovery and tighter government controls
CTM’s acting chief executive, Ana Pedersen, says the issues are isolated to the UK unit and that extensive remedial actions have been taken. The board, chaired by Ewen Crouch, aims to keep the company’s shares trading this year. Meanwhile, the Home Office has launched an internal investigation and is expected to tighten contract‑management frameworks, which could reshape future outsourcing of asylum‑seeker services.