Child Safety Campaigners Call for US Investigation into Roblox

The Lead

Online child safety campaigners, including bestselling author Jonathan Haidt, have formally requested that the Trump administration investigate Roblox, the popular gaming and chat platform used by 150 million people daily. The groups accuse Roblox of unfair trade practices that prioritize profit over children's safety and healthy development.

The Complaint Against Roblox's Design

The coalition, which includes Haidt's Anxious Generation Movement, Fairplay, and the National Center on Sexual Exploitation, filed a detailed dossier with the Federal Trade Commission (FTC) criticizing Roblox's business model and platform features. They specifically allege that the platform's "engagement-maximizing design features" and voice/text chat capabilities repeatedly expose children to sexual content and harmful adults, leading to exploitation and abuse.

The complaint also targets Roblox's virtual currency, Robux, claiming it monetizes children's "lack of impulse control." The groups argue that Roblox's age-inappropriate chat settings—allowing nine-year-olds to interact with 15-year-olds and 13-year-olds with 17-year-olds—create significant safety risks.

Roblox's Growth and Business Model

Roblox, based in San Mateo, California, has experienced substantial growth, with revenue jumping 36% to $4.9 billion last year. This growth is primarily driven by sales of Robux, the platform's virtual currency used to purchase digital items. While the company notes that only 1.4% of users were payers in the first quarter of 2026, game creators collectively earned $1.5 billion from the platform.

The platform hosts 7 million user-created games, with Brookhaven being the most popular. Despite claims of implementing safety measures like facial age estimation and a "Sentinel" system for detecting child endangerment, campaigners argue these measures are insufficient.

Industry-Wide Backlash Against Tech Platforms

This complaint represents part of a growing consumer and political backlash against online platforms that have gained massive popularity while raising concerns about child safety. The movement follows a California jury ruling that Meta and YouTube designed addictive products that harmed young people, and ongoing efforts in Washington for stronger online child protection legislation.

Andrew Ferguson, the chair of the FTC, has been vocal about child safety online, having previously hosted a seminar titled "The attention economy: how big tech firms exploit children and hurt families." This context suggests the complaint may gain traction within the current regulatory environment.

Roblox's Response and Future Outlook

Roblox has disputed the campaigners' claims, asserting that its platform is "designed to provide a positive, healthy and enjoyable experience" and that they build for "fun and connection, not short-term engagement." The company highlights safety measures including default restrictions on direct chat for players under nine and voice-chat features limited to age-verified users aged 13 or older.

As the FTC considers this complaint, the outcome could set a significant precedent for how gaming platforms design their features and interact with younger users. With over 30 million children reportedly under 13 using Roblox daily, the potential regulatory intervention could force substantial changes to the platform's business model and safety protocols, potentially affecting the broader online gaming industry.