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A sexual assault survivor has spoken out against Travelodge's decision to cancel a meeting with MPs, calling it 'shocking'. The meeting was intended to discuss the hotel chain's security processes and procedures that allowed the assault to occur.The survivor, who was attacked by Kyran Smith in December 2022, expressed her disappointment and frustration with Travelodge's handling of the incident. More than 20 MPs had demanded the meeting to discuss the matter, including details of the chain's security processes and procedures that led to it offering the victim an 'insulting' £30 refund after the incident.Prime Minister Keir Starmer had written to Travelodge's CEO, Jo Boydell, saying he was 'very concerned' about the meeting's cancellation. He pressed the hotel chain to 'seriously engage' with MPs over the 'utterly appalling' assault.The survivor told ITV's Good Morning Britain: 'I think if you are the CEO of a company, then you have a responsibility to answer these questions and engage in that situation, and say how you're going to now improve.' She also expressed her skepticism about Boydell's claims that the hotel rooms had deadbolts, saying it was 'deflection'.Boydell has apologized to the survivor and said the company had made immediate changes to its door key policy. However, the survivor is taking legal action against the hotel chain.

UK Prime Minister Keir Starmer has written to Travelodge's CEO, Jo Boydell, to express his concerns over the hotel chain's safety protocols following a recent sexual assault incident. The incident involved a 29-year-old man, Kyran Smith, who was given the victim's room number and key card by staff at the Maidenhead branch of Travelodge.Starmer's letter, released by Downing Street, emphasizes the need for Travelodge to 'seriously engage' with MPs and the government to address concerns around best-practice interventions for prevention, staff training, and the company's response to the incident. The Prime Minister views tackling violence against women and girls as a 'personal mission' and expects Travelodge to play its part in this effort.The incident has raised 'deeply concerning' questions about Travelodge's security processes and procedures. More than 20 MPs had demanded a meeting with Boydell to discuss the case, including the company's offer of an 'insulting' £30 refund to the victim. Starmer has welcomed Travelodge's decision to launch an independent investigation into its room security policies and urged the company to proceed with the review at pace.Travelodge has apologized to the victim for the way the incident was handled, stating that it adopts industry-standard security procedures. However, the company has faced criticism for its response to the incident, and Starmer's letter underscores the need for improved safety measures to prevent similar incidents in the future.