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Business May 02, 2026

UK Introduces Free ‘Targeted Support’ Advice to Boost Retail Investing

The FCA has launched a regulated "targeted support" service that lets authorised banks and platform…
The Financial Conduct Authority (FCA) has rolled out a new regulated service called "targeted support", allowing authorised banks and investment platforms to provide free, commission‑free investment and pension recommendations to eligible customers.Launch of FCA’s “Targeted Support” Free Advice ServiceThe scheme permits firms that are pre‑authorised by the FCA to pop up suggestions when a customer holds a sizable cash balance. Examples include prompts to consider a stocks‑and‑shares ISA or a pension plan, with direct links to the provider’s product range.Only firms with prior FCA authorisation may participate.Advice must be free; commission payments are prohibited.Recommendations are based on what the firm "would recommend to those in similar circumstances", not fully bespoke advice.Scale of Untapped Savings and Advice GapApproximately 7 million UK adults have £10,000 or more in cash savings that could be better invested.Fewer than 1 in 10 people obtain regulated financial advice.Nearly 1 in 5 investors turn to social media for guidance.Potential Shift in UK Retail Investment LandscapeGovernment aims to create "more of a culture in the UK of retail investing" as voiced by Rachel Reeves.UK currently has the lowest retail‑investment rate among G7 nations, limiting capital for businesses.Early adopters include Quilter and Royal London; Barclays has signalled intent to join.AI‑driven agents, such as the one trialled by Scottish Widows, may augment the service.What the Next Few Years May Hold for Savers and ProvidersIncreased confidence could lift the proportion of savers moving from cash to equities.Firms may compete on the quality of their free recommendations, driving innovation.Regulators will monitor outcomes to ensure advice remains unbiased and consumer‑centric.Successful uptake could prompt expansion of the model to other financial products.
#Financial Conduct Authority #Quilter #Royal London
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Business Apr 08, 2026

Close Brothers Shares Soar as UK Bank Absorbs £320m Car Finance Compensation

Close Brothers shares surged 17% after the UK bank announced it can 'comfortably absorb' a £320m co…
Shares of Close Brothers, a UK-based specialist lender, jumped 17% on Wednesday following the bank's announcement that it can easily absorb the cost of a £320m compensation bill related to the car finance scandal. The Financial Conduct Authority's (FCA) compensation scheme, finalized last week, aims to address the issue of drivers being overcharged for loans due to commission payments between lenders and car dealers.The bank expects to pay out approximately £320m in compensation, which is 'broadly similar' to previous estimates and only £26m more than the £294m already set aside. Close Brothers stated that this additional amount can be 'comfortably absorbed by existing capital resources,' ensuring the group remains well-positioned to continue its strategy.The FCA's compensation scheme estimates that victims will receive an average payout of £830. This development has provided relief to investors, especially after concerns were raised by short seller Viceroy Research, which suggested that Close Brothers might need to significantly increase its provision for car finance losses.In contrast, Close Brothers' rival, FirstRand, announced hours earlier that it would sell its UK operations, citing frustration with the FCA's compensation scheme, which it described as 'deeply flawed.' FirstRand stated it would need to raise an extra £510m to cover compensation costs, taking its total provisions to £750m, and potentially slash its earnings forecast and offload its UK business.
#Close Brothers #UK bank #car finance scandal
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Business Mar 30, 2026

UK Car Finance Scandal: FCA to Unveil £11bn Compensation Scheme Details

The Financial Conduct Authority (FCA) is set to release the final details of its £11bn compensation…
The Financial Conduct Authority (FCA) will unveil the final terms of its compensation scheme for the UK car finance scandal on Monday, providing clarity for millions of drivers who may be eligible for payouts. The scheme, which is expected to cost around £11bn, will offer redress to drivers who were overcharged for loans as a result of controversial commission payments between lenders and car dealers.The FCA's proposal, outlined over 360 pages, suggests that 14m motor finance agreements will be affected, with individual compensation payouts averaging around £700. However, some groups have argued that this amount is too low, and that consumers could be due £1,500 or more.The car loan providers most impacted by the scheme include Lloyds Banking Group, Santander, Barclays, and Close Brothers. These companies have been lobbying against the FCA's proposals, arguing that they are too generous and could disrupt the car finance market.The FCA's scheme aims to draw a line under the car finance scandal, but there are concerns that it could be circumvented or delayed by aggrieved parties. Some lenders and claims law firms have signaled that they may consider legal action against the FCA's final proposals.
#Financial Conduct Authority #Lloyds Banking Group #Santander UK
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