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The Shift from Annual Roadmaps to Real-Time Co-CreationArtificial intelligence is advancing at a dizzying clip, forcing enterprises to adapt or risk irrelevance. Salesforce has identified a critical gap in the market: the "last-mile tech" required to fully utilize Large Language Models (LLMs). To bridge this, the customer management software giant is fundamentally restructuring its development cycle, moving away from static annual timelines toward a dynamic, crowdsourced roadmap.Instead of relying on internal speculation, Salesforce is engaging its 18,000 customers in a deep, rotating feedback loop. This strategy involves meeting with key partners as frequently as once a week. By treating customers as a "wellspring of information," Salesforce aims to build products that resonate immediately with real-world use cases rather than theoretical features.Weekly Integration: Direct collaboration with engineering teams to solve immediate problems.Bottom-Up Strategy: Product development is driven by themes like agent context and observability rather than rigid product timelines.Internal Adoption: Salesforce employees are the primary beta testers, ensuring the tools are battle-hardened before release.The Velocity of Innovation: A Data-Driven ApproachThe most significant metric of this strategy is the speed of iteration. Salesforce has shifted from a six-month feedback cycle to a reactive, week-by-week development model. This agility allows the company to push code rapidly and test new features through various gates before a full public release.This approach has accelerated the release of critical AI tools. Salesforce was an early mover in AI agent management software with Agentforce in late 2024 and has since doubled down on voice AI and Slack integrations. The data suggests that this rapid response to customer needs is outpacing competitors who may be bound by slower, more traditional product development cycles.Democratizing Enterprise AI DevelopmentThis crowdsourcing model creates a symbiotic relationship where both Salesforce and its customers gain a competitive edge. By allowing partners like Engine and PenFed to access tools before release, Salesforce enables its clients to stay ahead of the curve.For example, PenFed utilized Agentforce to build a custom IT Service Management (ITSM) workflow, which Salesforce subsequently rolled out to its broader customer base. This demonstrates how user-generated solutions can become enterprise-wide standards. The strategy relies on the premise that customers are the best source for identifying real-world friction points that generic AI models cannot solve.The Future of Co-Creation in Enterprise TechSalesforce's gamble on a customer-driven roadmap carries inherent risks. The model assumes that customers, who are still figuring out the role of AI in their businesses, are the best source for long-term product direction. Furthermore, early beta testing does not guarantee long-term usage or future contract renewals.However, the success of this strategy hinges on adaptability. As Muralidhar Krishnaprasad noted, the company has historically adapted to innovation waves by shifting labor and resources. If Salesforce can maintain this agility and continue to deliver value through direct customer feedback, it may set a new standard for how enterprise software is architected in the age of agentic AI.

The Champions League Semi-Final SpectacleFootball's role as a leading hot-take commodity was taken to the nth degree after Tuesday's nine-goal slugfest between Paris Saint-Germain and Bayern Munich in Paris. The debate over whether this was the competition's best ever semi-final will continue until next Wednesday's second leg in Munich, with PSG coach Luis Enrique calling it "the best match I have ever coached," though he omitted to mention previous contenders like Barcelona's La Remontada of 2017 or last season's 7-6 semi-final double-header between Inter and Barcelona.As widely predicted, a 1-1 draw between Atlético Madrid and Arsenal on Wednesday night in Madrid did not match the previous evening for entertainment. Those who value defence over attack got their fill until Antoine Griezmann and Julián Alvarez grew in influence in the second half. The night was marked by penalty decisions and video assistant referee interventions, with Arsenal supporters raging over a decision that changed the course of the game.Tactical Approaches and Managerial ChessThe PSG-Bayern Munich encounter showcased the attacking luxury that France and Germany's dominant clubs enjoy, not being challenged in their domestic leagues so they can keep their powder dry for the latter stages of the Champions League. Bayern's approach, even when 5-2 down, revealed Vincent Kompany's philosophy as a coach – a stark contrast to his reputation as one of the finest defenders of his era.Atlético Madrid's Diego Simeone demonstrated his tactical acumen by shifting his team's formation at half-time, lifting what had previously been a moribund contest. His involvement extended to the touchline, where he orchestrated both the crowd and the officials according to some observers, including former Arsenal player Martin Keown. Simeone's approach represents one way to navigate the Champions League, contrasting with Arteta's more measured style.Statistical Highlights and Individual PerformancesThe PSG-Bayern match set records with the most goals of any 90-minute match in the Champions League last-four, reaching an incredible nine goals. This offensive showcase featured attackers at their absolute best, with Bayern Munich's Luis Díaz completing the scoring to make it 5-4. His coolness and perfectly timed run capped off a night that may prove to be the most crucial goal of the nine in Paris.Atlético Madrid's Antoine Griezmann, potentially playing his last Champions League home game, showcased the class that has many wondering if his move to MLS is premature. Meanwhile, Arsenal's attack struggled for verve, with their starting front three of Gyökeres, Gabriel Martinelli and Noni Madueke not creating enough danger against Atléti, despite Gyökeres at least making a pest of himself and taking his penalty well.Defensive Philosophies and Refereeing ImpactThe contrasting approaches to defending were highlighted by former Birmingham City player Kenny Cunningham, who led the defensive puritans in criticizing the high-scoring match. Speaking on Irish channel Premier Sports, he compared Tuesday's thriller unfavourably to the Juventus v Milan European Cup final at Old Trafford in 2003, widely regarded as the dullest of the Champions League era.Refereeing decisions became a central talking point, particularly in the Atlético Madrid-Arsenal match. The award – and rescinding – of what initially seemed a penalty when Dávid Hancko caught Eberechi Eze in the 78th minute had Arsenal supporters raging. Manager Mikel Arteta expressed his frustration, stating: "No clear and obvious error [on the initial decision], and this changes the course of the game. And at this level, I'm sorry but this cannot happen."Looking Ahead to the Second LegsAchraf Hakimi, arguably the best attacking full-back in world football, will miss the second leg due to a hamstring injury, meaning PSG's right flank will be manned by Lucas Hernández, who won the Champions League with Bayern when they beat PSG in the 2020 final. This absence could prove crucial in determining which French side advances to the final.Arsenal's attacking concerns continue, with Bukayo Saka able to play only some part and substitute Eze lifting those around him. The unfortunate Kai Havertz is unlikely to feature in the second leg. Atlético's Julián Alvarez, recently linked with Arsenal, would be an upgrade should the Gunners fall short. Questions would then be raised about the recruitment policy of their sporting director, Andrea Berta, who once held the same role at Atlético.Bayern's Vincent Kompany has set expectations high for the second leg, declaring: "More. Even more. We're at home. We'll have 75,000 people in that stadium. The city will live it for an entire week." His refusal to apologize for his team's approach, even when 5-2 down, reveals the confidence he has in his team's ability to overturn the deficit.

Heartbreaking Announcement: Ted the Fishing Companion Passes AwayBBC announced that Ted, the four‑legged star of Mortimer & Whitehouse: Gone Fishing, has died at 13 years old, prompting an outpouring of grief from fans and co‑hosts alike.Ted’s Journey from Surrey Rescue to Television StarRescued from a dog’s home in Surrey in 2013 when he was just six months old, Ted quickly became a regular on the river‑based adventures of Bob Mortimer and Paul Whitehouse. Over six seasons he turned from a family pet into a beloved on‑screen companion, known for stealing Jammie Dodgers and bait.Book Success: “A Pawtobiography” Becomes a Sunday Times BestsellerIn 2024, Ted released A Pawtobiography, which climbed the Sunday Times bestseller list, cementing his cultural impact beyond television.What Ted’s Loss Means for ‘Gone Fishing’ and Its AudienceThe canine’s departure leaves a noticeable gap in the show’s dynamic. Both Mortimer and Whitehouse paid heartfelt tributes, highlighting how Ted was more than a pet – he was a “species all of his own.” Viewers are expected to feel a deeper emotional connection to the upcoming episodes.Looking Ahead: The Ninth Series and Ted’s Enduring LegacyAlthough Ted will appear for the final time in the forthcoming ninth series slated for later this year, his legacy will likely influence future storytelling, merchandise, and perhaps a commemorative segment honoring his contribution to the show’s charm.

The New Contract Kobbie Mainoo has signed a new contract at Manchester United that will keep him at the club until 2031, bringing an end to months of uncertainty over his future. Mainoo's Rise to Prominence The 21-year-old midfielder, who joined United's academy in 2014, has already made 98 appearances for the club, scoring the decisive goal in the 2024 FA Cup final and representing England in the Euro 2024 final. The Player's Reaction “Manchester United has always been my home – this special club means everything to my family,” said Mainoo. “I have grown up seeing the impact that our club has on our city, and I relish the responsibility that comes with wearing this shirt.” The Club's Perspective Jason Wilcox, United's director of football, hailed Mainoo as one of the most “naturally gifted young footballers in the world”. “His technical ability, dedicated professionalism and humble personality make him the perfect role model for our young players and a true credit to our outstanding academy system,” he said. The Future Outlook “We are delighted that Kobbie has extended his stay here and have full confidence that he will develop into one of the best players in the world, ready to play a pivotal role in a Manchester United team challenging for the biggest honours.”

The Enduring Appeal of Highlander The sheer barking madness of this fantasy time-travel adventure from co-writer Gregory Widen and director Russell Mulcahy, now on re-release for its 40th anniversary, can best be described as Terry Gilliam meets James Cameron. The chiselled features of its Franco-American star Christopher Lambert – a kind of VHS Marlon Brando – are a minor source of diversion on their own and his Scottish accent has to be heard to be disbelieved. And Celia Imrie’s small role as the sexy but duplicitous 16th-century Scottish villager seals the deal on Highlander’s cult status. A Wacky Story of Immortals Forty years on, this depends more than ever on appreciating its trace of deadpan black comedy. Highlander’s wacky story concerns Connor MacLeod, smoulderingly played by Lambert, a fiery young warrior in the Scottish Highlands in the 1530s, who appears to have been killed during a war with the opposing Fraser clan. But he comes back to life, leading the excitable community to think he’s possessed by the devil. Driven out of the village, his only ally is his great love Heather (Beatie Edney), but the couple are astonished to encounter what appears to be an effetely dressed Spanish nobleman, played by Sean Connery, who incidentally displays in this film some very useful horsemanship. A Legacy of Action and Adventure But Connor has no choice but to accept his destiny, living on through the centuries. He fights a duel in 18th-century Europe, and during the second world war saves a child from the Nazis, who grows up to be Rachel (Sheila Gish), his secretary in an antiques business he runs in present-day New York under the name of Russell Nash. Every 40 or 50 years, he has to keep changing his identity using misappropriated death and birth certificates, meaning that Highlander can be added to the long list of movies and books who have borrowed Frederick Forsyth’s fake ID scam from The Day of the Jackal. A Cult Classic Reborn But NYPD officer Brenda (Roxanne Hart) has figured out that something is off about Mr Nash, who is preparing for a grand showdown with an evil immortal called the Kurgan, played by Clancy Brown; like Connor he is a great swordsman, and immortals can only be killed by being beheaded. The film’s galloping silliness never lets up, though it is perhaps an acquired taste: those who can’t indulge it may find themselves reminded of Quentin Tarantino’s belief that the 1980s were one of cinema’s worst decades. But those who can indulge it will find it uniquely quirky, funny and eccentrically ambitious. Release and Re-release Highlander is in UK cinemas from 4 May and on UHD and Blu-ray from 29 June.

The LeadMelbourne Storm coach Craig Bellamy has been diagnosed with an unspecified neurodegenerative disorder but will remain as coach in the immediate future, the club has confirmed. The 66-year-old recently underwent a series of medical tests, with the diagnosis coming 24 hours out from the Storm's NRL clash with the Dolphins in Brisbane.The Medical Diagnosis"Over recent weeks, in consultation with specialists, Craig has undergone a series of medical tests and has since been diagnosed with a form of neurodegenerative disorder," the club said in a statement on Thursday. "He is receiving the best possible medical treatment and has been advised by specialists that his diagnosis will not have an impact on his ability to coach the team in the immediate future."The Coaching LegacyBellamy has coached 614 NRL games, which puts him behind only Wayne Bennett and the retired Tim Sheens in the all-time coaching list. In February, he signed a new contract through until the end of the 2028 season, extending his remarkable tenure with the club. Bellamy has been at the helm of Melbourne Storm since 2003, making this his 24th season as coach.The Current SeasonThe Storm are enduring a difficult campaign, losing six successive matches for the first time since Bellamy took over as coach in 2003. A seventh straight loss in Brisbane would equal the all-time club record for consecutive defeats. The team's poor form stands in stark contrast to their usual dominance under Bellamy's leadership.The Club's ResponseMelbourne chair Matt Tripp expressed full confidence in Bellamy's ability to continue coaching at an elite level. "Despite our recent results, I firmly believe Craig is still coaching at an elite level and I have no doubt he is the right person to drive the club forward," Tripp said. "Craig has the full support of the board, players, coaches and staff to continue leading the club as he has done for the last 24 seasons."The Future OutlookBellamy was present at Storm training in Melbourne on Thursday, continuing his duties as coach. The club is also dealing with other health concerns, with players Eli Katoa (who underwent brain surgery last November) and Tui Kamikamica (sidelined after suffering a stroke and undergoing brain and heart surgery) both facing extended absences. The Storm organization remains committed to supporting Bellamy through his health challenges while maintaining their focus on improving on-field performance.

The Emotional Landscape of Driftwood The air hangs heavy in Alma, a drinking club in 1950s Port of Spain, Trinidad. Heat and rum bring their own kind of languor – but in Martina Laird's play, change is coming, both within a fractured family and in the wider world. Characters and Conflict Alma is managed by a mother and daughter. Ellen Thomas gives the indomitable Pearl a basilisk glare but not maternal instincts (“the only thing I done wrong is to make children dat not worth nothing”). Ruby (an exuberant, citrussy Cat White) runs a honeypot scam on tourists, but doesn’t intend to “stay here in downtown hell”. The Plot Thickens When Pearl's long-abandoned son Diamond arrives, tensions seethe. The RSC's content warnings flag up incest – so it's no surprise when Ruby and Diamond catch each other's glance. She stands in golden lamplight, and he draws close, moth to flame. Martins Imhangbe's towering Diamond moves in an unhurried, proprietary roll, teetering and then rising on his toes. Capturing a Nation on the Brink Laird captures a country on the febrile brink of change. Nationalist Eric Williams (later the independent island's first prime minister) is standing for election, urging voters to reject the claims of British rule and American economic encroachment. Calypsos with a satirical snap play between scene changes. A Critical Verdict Laird's first staged play, runner-up for the Verity Bargate award, still feels in need of another draft. Plot and emotion are dialled up to 11 but don't shake you as they might. A different production might ignite the dialogue's crackle; Justin Audibert's heavy-handed direction sloshes in music to underscore emotive speeches and ambles towards the flickering redemption that might break the cycle of personal and political history. Atmosphere and Performance Driftwood is steeped in atmosphere, enhanced by Simon Spencer's lighting: amber gliding over ink-blue walls, or dunking late night confessions in an eerie moss green. The best of Laird's writing is equally vivid: the tang of sour memory, the detail of dreams betrayed. At the Other Place, Stratford-upon-Avon, until 30 May. Then at Kiln theatre, London, 3 June-4 July

The Setback for Jack Draper Britain's Jack Draper has been ruled out of the French Open with a knee injury. It is another blow in the former world No 4's attempts to re-establish himself following the long-term arm injury that ruled him out for the best part of eight months. Draper's Injury Woes Continue Draper has managed just nine matches across five events since returning in February and retired during his first-round clash with Tomás Martín Etcheverry at the Barcelona Open earlier this month. He was subsequently diagnosed with an aggravated knee tendon injury and had initially hoped to return ahead of the second grand slam of the year next month. The Decision to Miss the French Open However, Draper has now decided not to attempt to put his body through the rigours of best-of-five-set tennis on clay and will instead focus on recovering for the grass-court season. Writing on Instagram, he said: "My knee is on the mend and I've started back hitting balls but unfortunately I have been advised not to play Roland Garros. As gutting as it is to miss another slam, the advice is not to rush straight back into playing five-set tennis on clay. The Impact on British Tennis It is another dispiriting setback for the 24-year-old, who less than a year ago was ranked in the world's top four and appeared a potential challenger to the likes of Carlos Alcaraz and Jannik Sinner for the major titles. Now he joins Alcaraz in missing Roland Garros and is almost certain to be outside the top 100 in the rankings when he returns. The Future Outlook The news continues a disappointing season overall for the leading British contenders, with Emma Raducanu still sidelined as she recovers from post-viral symptoms following an illness in early February. Sonay Kartal has already ruled herself out of the French Open with a back injury suffered at the Miami Open last month while Fran Jones and Jacob Fearnley have also been struggling with fitness issues.

The Flawed Mandate Plan A simple principle lies at the heart of pension investment: the pension manager must invest in the best interest of the client. UK ministers have often wished UK funds would show more home bias by channelling more pensioners’ cash towards domestic assets in the interests of economic growth, but the fundamental rule of the game has always been understood. You don’t mess with the fiduciary duty. Rachel Reeves's Mansion House Accord Thus, when Rachel Reeves a year ago unveiled her Mansion House accord – a pledge by 17 of the biggest providers to earmark a slice of workplace pensions for UK private assets – it was made clear the arrangement was voluntary. What’s more, as the signatories emphasised, the commitment was “subject to fiduciary duty and the consumer duty” and “dependent on implementation by the government and regulators of critical enablers”. The Data Analysis The accord's goal was to allocate 10% of assets to private markets (think infrastructure, property, venture capital), of which half would be in the UK. All the big names – Aviva, Legal & General, M&G;, Mercer, NatWest and more – were on board. Their progress towards the target could be measured. The Impact Analysis Life became messy, however, when Reeves raised the prospect of having powers to mandate the funds to follow through on their commitments. One can understand her motivation, of course. If you think more UK investment by UK funds means faster UK growth, you want to be confident the cash will flow. Yet “backstop” powers always failed a test of logic: how can a pledge be both voluntary and enforceable? The Prediction In short, a back-stop power will still exist – but only in heavily diluted form. The powers can’t be used before 2028. They will disappear if not used by 2032, and by 2035 if they are. Critically, a “saver’s interest test” means the government would have to ask the financial regulator to assess any ministerial direction to mandate. Nor can ministers force money towards specific projects, meaning the HS2 nightmare is off the table.