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Salesforce's AI Roadmap Strategy Artificial intelligence continues to advance at a dizzying clip, forcing enterprises to develop and release new products quicker than ever or risk becoming irrelevant to a faster-moving competitor. Salesforce believes it has found a strategy that allows it to keep up even if it isn’t clear where AI is headed next. The customer management software giant is crowdsourcing its AI roadmap in real time. Crowdsourcing AI Development Salesforce is certainly not the only company to work intimately with its customers for feedback on its products. However, it’s notable considering the sheer size of the company, the pace of new product launches or fixes to existing ones, and the granular level of these relationships. These aren’t annual or even quarterly discussions. Salesforce is meeting with some customers as often as once a week. The Role of Customer Feedback “The 18,000 customers are a wellspring of information and a wealth of information that is really needed to get to customer success,” Jayesh Govindarajan, executive vice president at Salesforce AI, told TechCrunch in a recent interview. “The stack that we’ve built has resonated with these customers. Over time we can get context to be better, and as it gets better, and LLMs get better, agent systems do more and more fully autonomous behaviors. That’s a long-running innovation track and we’re going to invest in that.” Rapid Product Releases Salesforce credits its customers for the rate of its product releases. The company told TechCrunch that by letting its customers lead the way, it is able to build an AI product roadmap that can quickly react to where AI technology is headed. Real-World Impact Engine, a travel management platform, is one of the companies within Salesforce’s customer feedback loop. And it’s not a casual relationship. The company’s operations team meets with Salesforce weekly, according to Engine founder and CEO Elia Wallen. Through the partnership, Engine gets access to AI tools before they’re released. Wallen said the access helps Engine stay competitive and get more value out of these tools than it would otherwise. The Future of AI Development This strategy also allows the company to roll out solutions and workflows built by users to its broader customer base too. Federal credit union PenFed has been able to slim down its tech stack by working closely with Salesforce, Shree Reddy, the company’s chief innovation officer and executive vice president, told TechCrunch.

Public Anxiety Peaks as AI Quality Concerns Reach a New High As the U.S. midterm elections loom, voters are increasingly uneasy about artificial intelligence. 57% of registered voters say the risks of AI outweigh the benefits, according to an NBC News poll. Younger adults are even more skeptical: 61% of those under 30 believe more AI will make people worse at creative thinking, per a Pew Research survey. Poll Data Shows Majority Demand Stronger AI Regulation 57% of voters think AI risks outweigh benefits (NBC News). 61% of adults under 30 fear AI will erode creative thinking (Pew). 74% believe the government is not doing enough to regulate AI (Quinnipiac). These figures illustrate a growing political cohort that is ready to back concrete policy measures. Economic and Cultural Costs of AI‑Generated “Slop” Critics label the flood of low‑effort, AI‑generated content as “AI slop”—digital output that appears productive but later requires costly correction. A Goldman Sachs study found AI’s net impact on productivity to be a rounding error, while the Harvard Business Review warns that “workslop” drains human creative labor. Beyond productivity, slop threatens cultural ecosystems: fake music bands on Spotify, AI‑written books crowding Amazon, and inaccurate Google “AI overviews” that generate millions of wrong answers per hour. Legislative Proposal: A 1% Tax on Generative AI Output Mike Pepi proposes a straightforward levy: any company that furnishes or hosts generative AI content would pay an annual ~1% tax on its revenue. The five largest public AI firms—Nvidia, Google, Apple, Microsoft and Meta—collectively hold about $18 trillion in market value, meaning a 1% tax could generate roughly $180 billion each year. Revenue would flow into a publicly controlled fund that distributes grants to cultural institutions, artists, journalists, educators, and research projects—the very sectors whose data train these models. Outlook: From Tax to a Cultural Renaissance? If enacted, the “slop tax” could create a feedback loop: AI firms contribute to the public good, while creators receive resources to produce higher‑quality work. The proposal also offers Democrats a tangible policy win ahead of the midterms, potentially restoring trust among younger voters who feel betrayed by AI’s promises. While broader AI regulation remains fragmented, a targeted levy on the most egregious output may be the pragmatic first step toward a healthier digital ecosystem.

Record global military spending surged to $2.88 trillion in 2025, a 2.9% increase from the previous year, equating to roughly $350 per person worldwide. The United States remains the dominant spender, while per‑capita spikes in Qatar, Israel and Ukraine reshape the arms landscape.The United States Maintains Its Unmatched Military BudgetThe United States spent $954 billion in 2025, out‑spending the next six countries combined. Since 1949 the U.S. has allocated at least $53.5 trillion to defence, representing 51.5% of the global cumulative total of over $100 trillion.Top five spenders in 2025: United States ($954 bn), China ($336 bn), Russia ($190 bn), Germany ($114 bn), India ($92 bn) – together 58% of world spending.Spending Numbers: $2.88 Trillion and the Top Five NationsGlobal defence outlays have risen from $1.69 trillion in 2016 to $2.88 trillion in 2025 – a 41% jump in less than a decade.Per‑capita extremes illustrate divergent trajectories:Qatar: $5,428 per person (2022), a 340% rise since 2006.Israel: $5,108 per person, up 276%.Norway: $3,040 per person, up 181%.Ukraine: 3,387% surge to $2,197 per person in 2025.Geopolitical Ripple Effects of Accelerating Arms ExpenditureArms trade is concentrated in a handful of exporters:United States – 39% of global sales ($115 bn).Russia – 13% ($40 bn).France – 9.3% ($28 bn).China – 5.5% ($16 bn).Germany – 5.5% ($16 bn).Between 2020‑2024 the Pentagon awarded $2.4 trillion in contracts, with $771 bn funneled to five firms: Lockheed Martin, RTX, Boeing, General Dynamics and Northrop Grumman.Future Trajectory: AI‑Driven Defence and the Next Spending SurgeModern militarisation is merging traditional platforms with artificial intelligence, autonomous systems and cyber capabilities. In 2023 the U.S. Department of Defense granted $200 million contracts each to OpenAI, xAI and Anthropic to embed generative AI into defence operations, while Palantir’s AI‑assisted targeting is already in use.If AI integration accelerates, defence budgets are likely to climb further, pressuring civilian sectors such as healthcare and education that already receive the majority of public spending in most countries.

The $4tn Handover: Apple's Strategic CrossroadsApple is standing at a pivotal moment in its corporate history. After Tim Cook steps down following a 15-year tenure, the tech giant transitions from a period of operational mastery to an era defined by innovation. The company has grown from a niche computer maker to the most valuable corporation on Earth, boasting a valuation of $4tn. However, this financial success masks a growing anxiety among investors and analysts regarding the company's ability to generate the next "big thing" that defined the Steve Jobs era.John Ternus: The Hardware Architect Taking the HelmThe appointment of John Ternus as the new CEO marks a significant shift in leadership philosophy. Unlike Cook, who was a supply chain and operations expert, Ternus is a deep insider and a hardware engineering veteran. This transition suggests that Apple intends to double down on its core strengths: physical product design and engineering precision. The move implies a strategic pivot away from purely operational efficiency toward a renewed focus on tangible hardware breakthroughs.Beyond the Valuation: The Innovation DeficitWhile the financial metrics are impressive, the market sentiment reflects a concern over stagnation. The source material highlights a critical gap: the lack of a product since the iPhone that has truly "shaken the market." For a company that thrives on disruption, this period of incremental updates is unusual. The $4tn valuation is built on past successes, but the company needs new catalysts to justify its premium status in a rapidly evolving tech landscape.Siri's Stagnation and the AI Arms RaceThe most pressing challenge facing the new leadership is the state of Apple's software ecosystem, specifically Siri. The voice assistant is frequently criticized for lagging behind competitors in terms of intelligence and utility. As the industry races toward advanced Artificial Intelligence capabilities, Apple's perceived reluctance to integrate generative AI deeply into its devices puts it at a competitive disadvantage. The new CEO must address this software gap to prevent Apple from becoming a hardware-only legacy brand.Engineering-First: The Ternus Era BlueprintLooking ahead, the industry can expect a strategy centered on hardware-software integration. With a hardware engineer at the helm, Apple is likely to focus on creating seamless, physical-digital experiences that leverage its proprietary silicon. The prediction is that the next phase of Apple's growth will rely on solving the Siri problem through advanced on-device processing and tighter engineering control, aiming to reclaim the innovation crown that Steve Jobs once held.

The LeadGoogle has reportedly signed a deal with the US Pentagon to use its artificial intelligence models for classified work, joining a growing list of Silicon Valley firms inking agreements with the US military. The tech giant's move comes despite significant internal opposition from employees concerned about potential unethical applications of their technology.The Pentagon's Classified AI StrategyThe agreement allows the Pentagon to use Google's AI for "any lawful government purpose," putting it alongside similar deals with OpenAI and Elon Musk's xAI. Classified networks are used to handle sensitive work including mission planning and weapons targeting, with the Pentagon signing agreements worth up to $200m each with major AI labs in 2025, including Anthropic, OpenAI, and Google.Financial and Operational TermsGoogle's agreement requires it to help adjust the company's AI safety settings and filters at the government's request. The contract includes language stating that "the AI System is not intended for, and should not be used for, domestic mass surveillance or autonomous weapons (including target selection) without appropriate human oversight and control."However, the agreement also specifies that it does not give Google the right to control or veto lawful government operational decision-making, highlighting the balance between corporate responsibility and government needs in the AI space.Industry Impact and Government RelationsThe Pentagon has been pushing top AI companies such as OpenAI and Anthropic to make their tools available on classified networks without standard restrictions. Anthropic faced fallout with the Pentagon earlier in the year after refusing to remove guardrails against using its AI for autonomous weapons or domestic surveillance, with the department designating the Claude-maker a supply-chain risk.Google's agreement with the Pentagon represents a significant shift in the company's approach to military applications, coming after Alphabet lifted a ban on its use of AI for weapons and surveillance tools in 2025. The company removed language in its ethical guidelines that promised not to pursue "technologies that cause or are likely to cause overall harm," with its AI lead Demis Hassabis stating that AI had become important for protecting "national security."Employee Backlash and Internal ConcernsThe deal has sparked significant internal opposition at Google. On Monday, more than 600 Google workers signed an open letter to CEO Sundar Pichai expressing concerns about negotiations between Google and the Pentagon."We feel that our proximity to this technology creates a responsibility to highlight and prevent its most unethical and dangerous uses," the employees wrote. "Therefore, we ask you to refuse to make our AI systems available for classified workloads."This isn't the first time Google employees have protested military applications of AI. In 2018, thousands of employees signed a letter protesting against Project Maven, a contract that used Google's AI tools to analyze drone surveillance footage. Google chose not to renew that contract after internal backlash, though the company has since changed its stance on military applications.Future Outlook for AI-Military PartnershipsAs AI technology advances, partnerships between tech companies and military agencies are likely to grow despite ethical concerns. The Pentagon's approach of securing "any lawful use" of AI from major tech companies suggests continued demand for advanced AI capabilities in national security applications.Google's position in this evolving landscape will be closely watched, as the company balances its technological leadership with employee concerns about ethical boundaries. The outcome of this internal debate could influence how other tech companies approach similar partnerships with government agencies in the future.

AI Encroaches on DIY Zine CultureThe self‑published zine, a staple of queer activism, Black feminism, and the riot‑grrrl movement, now faces a technological shift: creators are experimenting with artificial intelligence for layout, artwork, and even code. While some see it as a tool, many view it as antithetical to the handmade, scrappy ethos of zines.Scale of AI Adoption in Zine Production97‑page 90s‑inspired zine produced by Jesse Pimenta and Cheyce Batchelor using Figma’s AI tools.92‑page anti‑AI zine "I Should Be Allowed To Think" by Maddie Marshall, sold on Etsy.Online‑only zines increasingly rely on AI for design, layout, and website generation (e.g., Steve Simkins’s photo zine built with ChatGPT‑generated HTML).Implications for Underground Publishing and Creative AutonomyVeteran zine retailer Jeremy Leslie notes that AI‑generated zines are typically experimental statements about the limits of machine creativity. Creators like Rachel Goldfinger argue AI erodes critical thinking and threatens jobs for artists who rely on manual craft. Meanwhile, platforms such as Polyester now run AI‑detectors on submissions, underscoring a growing gatekeeping response.Future of Handmade Zines in an AI‑Driven LandscapeDespite the tension, many acknowledge that AI’s existence is inevitable. Ione Gamble suggests coexistence may be possible but warns it could undermine the low‑barrier, grassroots nature of zine making. The community’s next steps will likely involve hybrid workflows, clear ethical guidelines, and continued advocacy for the tactile, personal value of handmade publishing.

The Blocked Acquisition China has said it is blocking tech giant Meta from an acquisition of artificial intelligence (AI) startup Manus, tightening scrutiny of investment in domestic startups developing frontier technologies from the United States. China's Regulatory Action China’s National Development and Reform Commission (NDRC) said on Monday that it was prohibiting the foreign acquisition of Manus, without specifically naming Meta. The Data Analysis The deal was forecasted to help expand AI offerings across Meta’s platforms. Manus, which has Chinese roots but is based in Singapore, provides general-purpose AI agents designed to carry out complex tasks with minimal human intervention. The Impact Analysis The move highlights Beijing’s increased concern over US acquisitions of Chinese AI talent and intellectual property, as Washington tries to limit Chinese tech firms’ access to advanced US chips. The Prediction The blocked acquisition comes weeks before a planned mid-May summit between US President Donald Trump and Chinese President Xi Jinping in Beijing. It remains to be seen how this development will affect future US-China relations and tech investments.

The Lead Technology tycoons Elon Musk and Sam Altman are poised to face off in a high-stakes trial revolving around the alleged betrayal, deceit and unbridled ambition that blurred the bickering billionaires’ once-shared vision for the development of artificial intelligence. The OpenAI Power Struggle The trial, which is scheduled to begin on Monday with jury selection, centres on the 2015 birth of ChatGPT maker OpenAI as a nonprofit start-up primarily funded by Musk before evolving into a capitalistic venture now valued at $85.2 billion. The Financial Impact The trial’s outcome could sway the balance of power in AI, breakthrough technology that is increasingly being feared as a potential job killer and an existential threat to humanity’s survival. The lawsuit accuses Altman, OpenAI’s CEO, and his top lieutenant and a cofounder, Greg Brockman, of double-crossing Musk by straying from the San Francisco company’s founding mission to be an altruistic steward of a revolutionary technology. The Impact Analysis The bitter legal fight may come down to a few pages in one executive’s personal diary. “This is the only chance we have to get out from Elon,” wrote Brockman in the autumn of 2017. “Is he the ‘glorious leader’ that I would pick?” Musk said the defendants kept him in the dark about their plans, exploited his name and financial support to create a “wealth machine” for themselves, and owe damages for having conned him and the public. The Prediction The trial also carries risks for Musk, who last month was held liable by another jury for defrauding investors during his $44 billion takeover of Twitter in 2022. Any damaging details about Musk and his business tactics could be particularly hurtful now because his rocket ship maker, SpaceX, plans to go public this summer in an initial public offering that could make him the world’s first trillionaire.

The End of an Era at AppleAfter 15 years as Apple's CEO, Tim Cook will be stepping down from the role in September, marking a significant transition for the tech giant. Cook took over from Steve Jobs in 2011 and has since led Apple through a period of unprecedented growth and operational excellence.Cook's Operational LegacyAs discussed on TechCrunch's Equity podcast, Tim Cook's contribution to Apple extends beyond product development. Kirsten Korosec highlighted that Cook "made another product, which was completely around operations." His operations strategy has been so effective that it's been described as "an Apple product" that "changed whole economies." This operational excellence has been a cornerstone of Apple's success during Cook's tenure.Financial Success Under Cook's LeadershipDespite criticisms of product stagnation, Apple's financial performance has been remarkable under Cook's leadership. Sean O'Kane noted that "the company's numbers just sort of keep going up" with "incredible amounts of money from the services business that Tim Cook spun up." The App Store has seen significant growth, with increasing installs and new releases, demonstrating the strength of Apple's software marketplace.The Transition to John TernusJohn Ternus will take over as CEO in September, with Cook remaining as executive chairman. While some view Ternus as a "product guy" reminiscent of Steve Jobs, the question remains who will fill the operational void left by Cook. As Korosec points out, "you can make great products, and that's very important in the Apple universe for sure. But you need to have an operations strategy."Economic Volatility and AI ChallengesThe incoming CEO faces a landscape of potential economic volatility and technological disruption. As O'Kane questions, "how much volatility is around the corner? Are we really looking at a situation [with] the breaking apart of a global economy, along with the rise of artificial intelligence changing how business gets done?" Apple's position in this uncertain future remains a key concern.The Future of Innovation at AppleA key question for Apple's future is whether the company can continue its success without creating new product categories. Anthony speculates that "the iPhone [and] the creation of the smartphone category, in particular, is a once-in-a-generation kind of thing." With significant cash reserves (over $45 billion by end of 2025), Apple has resources to make strategic bets and acquisitions, but the effectiveness of these investments remains to be seen.